Course description

People who score high in Emotional Intelligence are aware of their strengths and weaknesses,
have a high level of self-confidence, socialize easily, maintain good relationships, and are able to resolve and prevent conflicts.
Consequently, Emotional Intelligence is a key factor to success and happiness.
 
Fortunately, it is possible to enhance Emotional Intelligence throughout one's lifetime.
The workshop helps to analyze and re-evaluate behavioural patterns to initiate positive changes.
It contributes significantly to the development of a positive attitude towards life and an improvement of social relationships.
Furthermore, the increase of Emotional Intelligence is a potent tool for the prevention of burnout.

Contents:

• Concept of Emotional Intelligence – Key factor to success and happiness
• Self Awareness – Monitoring emotions, exercising mindfulness
• Self Analysis – The structure of personality, analysis of ego states (Transactional Analysis)
• Script Analysis – Origin, upbringing and socialization, culture, standards, values, convictions, drivers, vulnerabilities, expectations towards life
• Self Management – Exercising self-control, assuming responsibility, becoming proactive and effective
• Social Awareness and Empathy – Understanding other people, recognizing non-verbal signs, considering situational and social contexts
• Relationship Management – TA Communication model, identifying miscommunication, changing "ego states", addressing problems, recognizing and preventing psychological games
• Chances for Self Development – Potential fields to work on